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Support and sell on WhatsApp

Answer product and order questions before carts go cold — WhatsApp sales and support, product QR codes, and promotion links with routing.

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See it live · built for e-commerce

Answer the question that saves the sale

A live store link hub built in WA.Direct, labelled as an example. Tap any button to see exactly what a shopper would.

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MarketLane Shop

Show products, collect enquiries, and send shoppers to WhatsApp.

Order on WhatsApp

Follow & shop

Weekend Bundle

£42

Three best-sellers boxed together at a saving — tote, ceramic mug and a scented soy candle. Ready to gift.

Order on WhatsApp

Signature Tote

£28

Our heavyweight canvas tote with reinforced straps — the piece everyone messages us about. Two colourways.

Order on WhatsApp

Gift Set

£55

Wrapped and ready to give — candle, mug and a hand-tied ribbon. Add a personal note in your message.

Order on WhatsApp
Limited drop

Limited Drop

Small-batch seasonal colourway — once it's gone, it's gone. Message us to reserve yours; we hold it for 24 hours.

Reserve on WhatsApp

How ordering works

There's no checkout on this page. Every button is a tracked link that opens WhatsApp with your item pre-filled — you place the order, confirm shipping and pay through a secure link inside the chat. WA.Direct counts the clicks and enquiries so the shop knows what's popular; it never reads or sends your messages.

A real e-commerce link hub — shown as an example.Open full live hub
The problem today

Shoppers hesitate at checkout and after delivery — and unanswered questions quietly become abandoned carts and avoidable returns.

Your WA.Direct setup

Add WhatsApp sales and support buttons to product pages and packaging, and route pre-sales and order issues to the right team.

  • Product support & WhatsApp sales links
  • Order & return help routing
  • Promotion & offer pages
  • Promo QR on packaging
Redirect & route visitors to
WhatsAppTelegramWebsiteBooking page
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Related capabilities

Smart Links

Create short, branded links that redirect visitors to a WhatsApp number, a Telegram channel, or any destination — and track every single click.

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QR Campaigns

Generate QR codes for flyers, menus, posters, vehicles, and events — then track every scan and attribute offline campaigns to clicks and leads.

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Routing Rules

Routing rules decide which WhatsApp number, Telegram channel, or page a visitor reaches — based on country, language, business hours, device, and channel status.

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Lead Forms

Add a short form to any smart link to collect a visitor’s details — with consent — before routing them to WhatsApp, Telegram, or your website.

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Campaigns & Offers

Launch offer pages, promotions, price lists, and booking CTAs — each wrapped in trackable smart links and QR codes so you know exactly what works.

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Integrations

Send lead events wherever you work — signed webhooks, Meta Pixel, Google Analytics, and Telegram notifications, with Google Sheets, CRM, Zapier, and postbacks coming later.

Learn more →
FAQ

Frequently asked questions

Add WhatsApp support and sales buttons to product pages, packaging, and receipts, with routing that sends each question to the right team.

Yes. Product and packaging QR codes open WhatsApp support and can be updated any time.

Yes. Routing sends pre-sales questions to sales and order issues to support.

Yes. A lead form can capture order number and details to speed up support.

Yes. Build trackable promotion and offer pages and compare them in analytics.

Grow e-commerce with WA.Direct

Start free and turn every link, QR code, and form into a tracked conversation.

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