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Appointment enquiries, simplified

Let patients reach the right desk without the phone queue — WhatsApp appointment requests, department routing, and follow-up links.

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See it live · built for clinics

Patients book without the phone queue

A live clinic link hub built in WA.Direct, labelled as an example. Tap any button to see exactly what a patient would.

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Northside Clinic

Request appointments, choose a department, or send a private appointment enquiry.

Request an appointment

Choose a department

Routes you to the right desk

Open department enquiry

Find & contact the clinic

General consultation

GP and routine visits — checkups, common illnesses, prescriptions and referrals. This enquiry routes to the general reception desk.

Request appointment

Dental / physiotherapy / dermatology enquiry

Tell us which department you need — dental, physiotherapy or dermatology — and a few details. This enquiry routes to the specialist coordination desk.

Choose department

Follow-up appointment

Already seen one of our clinicians? Arrange a follow-up. Mention the doctor or department you visited and this routes to the follow-up desk.

Arrange follow-up
Send pre-visit details through a smart-link form
A real clinics link hub — shown as an example.Open full live hub
The problem today

Patients call during work hours and wait on hold, while reception is overloaded with simple appointment questions that a link could answer.

Your WA.Direct setup

Take appointment requests on WhatsApp, capture details with a consent-ready form, and route each enquiry to the right department.

  • WhatsApp appointment request links
  • Doctor & specialty enquiry routing
  • Consent-ready lead forms
  • Follow-up & aftercare links
Redirect & route visitors to
WhatsAppTelegramWebsiteBooking page
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Related capabilities

Lead Forms

Add a short form to any smart link to collect a visitor’s details — with consent — before routing them to WhatsApp, Telegram, or your website.

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Routing Rules

Routing rules decide which WhatsApp number, Telegram channel, or page a visitor reaches — based on country, language, business hours, device, and channel status.

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Smart Links

Create short, branded links that redirect visitors to a WhatsApp number, a Telegram channel, or any destination — and track every single click.

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QR Campaigns

Generate QR codes for flyers, menus, posters, vehicles, and events — then track every scan and attribute offline campaigns to clicks and leads.

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Link Hubs

Build a clean, branded multi-link page that points visitors to WhatsApp, Telegram, your website, bookings, offers, and more — a Linktree alternative made for business.

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Analytics & Conversions

See every click, scan, and lead in one clean dashboard — with sources, campaigns, countries, devices, a click-to-lead funnel, and CSV export.

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FAQ

Frequently asked questions

Patients request appointments and ask questions on WhatsApp, a lead form captures details with consent, and routing sends each enquiry to the right department.

Yes. Lead forms include a consent checkbox and a privacy-policy link for transparent capture.

Yes. Routing rules direct each enquiry to the right desk, with a fallback for out-of-hours.

No. WA.Direct captures form details and tracks clicks only — it does not read WhatsApp message content.

Yes. Enquiries can be submitted any time and fall back to a booking page or form when staff are offline.

Grow clinics with WA.Direct

Start free and turn every link, QR code, and form into a tracked conversation.

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